Refund policy

"Since our products are custom-printed on demand, all sales are final. We do not accept returns or exchanges for sizing or buyer's remorse. However, if your item arrives damaged, defective, or with a printing error, we will gladly send a replacement at no extra cost."

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
accepted.

To start a return request for damaged or defective items, you can contact us at nextgenstoreusa29@gmail.com. Please include your order number and photos of the defective product so we can process your replacement quickly.
You can always contact us for any return question at nextgenstoreusa29@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at nextgenstoreusa29@gmail.com.